Trust and Safety
Buying a car can feel like a lot. You're handing over a serious amount of money, often to someone you've never met, for something you can't always check as thoroughly as you'd like. That unease is fair, and you're not the only one who feels it.
So we've put together a set of guides to help. They cover how to spot a scam, how to check a car properly, and how to keep your money safe along the way. Nothing complicated, just the practical things worth knowing before you commit.
Fraud Guidance: How to Protect Yourself When Buying a Car
Most sellers are honest. A small number aren't, and they rely on you not knowing the signs. This guide walks through how to spot a scam, check who you're dealing with, and buy with a bit more confidence.
How to Check a Car's History: Complete Guide
A car's past tells you a lot about what you're taking on. Before you get attached to one, a quick history check can reveal the bits that aren't always advertised. Here's what to look for and how to do it.
How to Avoid Car Scams When Buying or Selling
The common scams tend to follow familiar patterns, which is good news, because once you know them, they're far easier to spot. Our guide breaks down the warning signs so you can keep your money where it belongs.
Our Commitment to Trust & Safety
We want buying and selling a car to feel safe and straightforward. That means being clear about what we do behind the scenes, not just saying the word "trust" and hoping it lands.
Our Transparency Report sets out the work we've done to tighten security, tackle fraud and improve support for buyers and sellers. It covers the progress we've made, where we still have ground to cover, and what we're planning next. You can read the full report below.
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